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Senior Salesforce Loyalty Cloud Solution Architect (SFMC)

1 month, 4 weeks ago
India
Full-time
Lead
Salesforce Developer
Software Development
Agile CSS HTML JavaScript REST API SQL
Apply Now
Mindera

Mindera

Mindera is a global software engineering company that delivers high-performance web and mobile applications, empowering businesses with custom software solutions through Agile methodology and value-driven products.

Internet Software & Services
1K-5K
Founded 2014
$2M raised
View All Jobs 20

Description

  • Lead the architecture, design, and end-to-end implementation of Salesforce Loyalty Cloud solutions.
  • Design and configure loyalty programs, including membership management, tier structures, points accrual and redemption, rewards, vouchers, promotions, and partner management.
  • Design and implement personalized customer engagement journeys using Salesforce Marketing Cloud.
  • Architect integrations across Loyalty Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and third-party applications.
  • Define scalable solution architecture, integration patterns, security, and governance.
  • Work with business stakeholders to gather requirements and translate them into technical solutions.
  • Lead technical workshops, solution design sessions, and architecture reviews.
  • Guide development teams, perform solution reviews, and ensure Salesforce best practices are followed.
  • Support deployment planning, testing, production releases, and post-implementation optimization.
  • Stay current on Salesforce product enhancements and recommend best practices.

Requirements

  • 8–15+ years of Salesforce platform experience.
  • Proven experience leading at least one end-to-end Salesforce Loyalty Cloud implementation.
  • Strong hands-on expertise with Salesforce Marketing Cloud, including Journey Builder, Automation Studio, Contact Builder, Email Studio, and Data Extensions.
  • Experience integrating Loyalty Cloud with Sales Cloud, Service Cloud, Commerce Cloud, and external platforms using REST/SOAP APIs.
  • Strong understanding of Salesforce architecture, integration patterns, and security best practices.
  • Experience with SQL, AMPscript, HTML/CSS, and JavaScript.
  • Excellent stakeholder management, communication, and leadership skills.
  • Experience working in Agile delivery environments.
  • Salesforce Application or System Architect Certification is preferred.
  • Salesforce Marketing Cloud Consultant, Email Specialist, Administrator, or Platform App Builder certifications are preferred.
  • Salesforce Loyalty Management Certification/Accreditation is preferred.
  • Salesforce Data Cloud experience is a strong advantage.

Benefits

  • Competitive salary and benefits.
  • Continuous learning opportunities.
  • Collaborative work environment.
  • Fun, happy, and politics-free work culture built on lean and self-organisation principles.
  • Opportunity to work with large-scale systems powering global businesses.
  • Chance to partner with global teams on enterprise-scale digital transformation programs.
  • Ability to influence architecture decisions and shape customer engagement strategies.

Interested in this position?

Apply directly on the company website

Apply Now

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