Transaction Monitoring and Fraud Analyst

5 hours, 57 minutes ago
Full-time
Mid Level
Cybersecurity
Mews

Mews

Mews offers a cloud-native hospitality management system designed to automate operations, enhance revenue, and deliver exceptional guest experiences for modern hoteliers.

Consumer Services
251-1K
Founded 2012
$232M raised

Description

  • Review and monitor transactions, customer accounts, and payment activity for suspicious patterns and potentially fraudulent behavior.
  • Track fraud metrics such as chargeback rates, false positives, and defense rates to reduce risk and losses.
  • Investigate flagged transactions and accounts to determine whether fraud or financial crime has occurred.
  • Build, improve, and monitor business rules as the business scales.
  • Prepare ad-hoc deep dives and regular reporting on payment trends and KPIs.
  • Work closely with the broader FinCrime team to improve detection rules and operating practices.
  • Assess risk using data and regulatory awareness while minimizing friction for legitimate customers.

Requirements

  • Experience in data review and interpretation.
  • Working knowledge of SQL or Python is a strong advantage.
  • Familiarity with transaction monitoring and fraud prevention tools.
  • Experience investigating complex fraud cases and managing them through to resolution.
  • Regular use of AI with a habit of checking outputs rather than accepting them at face value.
  • Strong attention to detail and the ability to stay grounded when assessing transactions or accounts.
  • Knowledge of global payment systems, rules, and regulation, including AML/CTF or card scheme rules, is preferred.

Benefits

  • Salary range of €32,000–€55,000 in Spain or £35,000–£47,000 in the UK.
  • Unlimited paid holiday.
  • Company share program.
  • Paid parental leave: 6 months fully paid for primary caregivers and 2 months for secondary caregivers after one year of service.
  • Annual learning budget of €300, with more for high performers.
  • Monthly EDGE time for learning and development.
  • Work-from-anywhere flexibility, including the ability to work abroad for a few weeks each year.
  • Flexible hybrid working options.
  • Home office setup budget and monthly work-from-home allowance.

Interested in this position?

Apply directly on the company website

Apply Now

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