Project Manager (6677)

3 weeks, 1 day ago
Full-time
Junior
Project and Program Management
MetroStar

MetroStar

MetroStar builds innovative technology solutions designed to enhance and accelerate the missions of government agencies, leveraging a rich legacy of expertise in the digital age.

IT Services
251-1K
Founded 1999

Description

  • Lead the customer engagement and communications program for a global technology product suite.
  • Manage a structured communications program using automation and coordination with engineers, technical leads, and project managers.
  • Develop review-ready communications and content for customer distribution.
  • Partner with senior government clients in classified environments to secure final approval before communications are released.
  • Distribute customer communications across multiple channels.
  • Collaborate with the Product Team to support customer engagement initiatives.
  • Track, analyze, and report customer engagement metrics as part of program reporting.
  • Independently manage customer engagement tasks, deliverables, and priorities.
  • Deliver high-quality communications and program support while meeting tight deadlines.
  • Plan and coordinate customer-facing events, briefings, and announcements, including speakers, agendas, timing, and forward-looking schedules.

Requirements

  • Active TS/SCI clearance with CI Polygraph.
  • Bachelor's degree or equivalent.
  • 2–4 years of IT Project Management experience supporting Agile projects.
  • Project Management Professional (PMP), Leading SAFe Agilist, or equivalent certification.
  • Proven success implementing program improvements to enhance quality and customer excellence.
  • Experience managing multi-channel customer communications for system changes, upgrades, decommissions, and other high-impact initiatives.
  • Experience partnering with engineers, technical leads, product managers, and program managers supporting developer tools, cloud infrastructure, and Platform-as-a-Service (PaaS) environments.
  • Ability to translate complex technical concepts into clear, customer-facing communications.
  • Experience developing governance-approved communications and documentation.
  • Strong communication skills with senior stakeholders and executives, including both technical and non-technical audiences.
  • Experience planning and executing customer-facing events, briefings, and announcements.
  • Strong project management skills with the ability to manage multiple priorities, dependencies, and deadlines.
  • Experience tracking, analyzing, and reporting customer engagement metrics.

Benefits

  • Salary range of $92,000 to $119,600.
  • Eligible for additional compensation, including performance-based bonuses, referral bonuses, and company-paid training and/or certifications.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Parental leave and dependent care.
  • Flexible work arrangements.
  • Professional development opportunities.
  • Employee assistance and wellness programs.

Interested in this position?

Apply directly on the company website

Apply Now

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