Spanish Speaking Transportation Customer Experts - Work Remote In Greece

7 hours, 30 minutes ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Support customers using international transportation services by phone, email, and chat.
  • Resolve booking, scheduling, and logistics inquiries.
  • Apply transportation safety protocols and service guidelines.
  • Troubleshoot travel disruptions and assist Spanish-speaking travelers with empathy and professionalism.
  • Collaborate with international teams to improve communication and service standards.
  • Accurately document customer interactions in the CRM.
  • Represent the company through professional communication and service etiquette.

Requirements

  • Native or fluent Spanish, both spoken and written.
  • Proficiency in English for collaboration with global teams.
  • Valid EU passport or work permit for Greece.
  • Previous customer service experience, preferably in transportation or travel.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a remote professional environment.

Benefits

  • Competitive monthly salary.
  • 13th and 14th salaries each year.
  • Fully paid training.
  • Health insurance coverage.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Monthly performance bonus.
  • Ongoing career development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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