Spanish Speaking Search Engine Customer Expert - Work In Athens, Greece

1 day, 4 hours ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide support for search engine products and service inquiries.
  • Resolve customer issues through professional communication and effective troubleshooting.
  • Navigate digital platforms to provide accurate information and assistance.
  • Collaborate with international teams to improve support workflows and meet service level agreements.
  • Address user feedback and contribute to improved search engine support protocols.
  • Document customer interactions in the CRM system accurately.

Requirements

  • Native or fluent Spanish proficiency, spoken and written.
  • Valid EU passport is mandatory.
  • Previous professional customer support experience is preferred.
  • Strong digital literacy and interest in technology and internet services.
  • Excellent communication skills and a customer-focused approach.
  • Ability to work in a multicultural environment.
  • Willingness and ability to relocate to Athens, Greece.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Health insurance.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Monthly performance bonus.
  • Two additional salaries per year, including 13th and 14th salaries.

Interested in this position?

Apply directly on the company website

Apply Now

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