Spanish Speaking Rent-a-Car Consultant - Work In Sofia - Paid Relocation

2 hours, 5 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Assist Spanish-speaking clients with reservations, inquiries, and rental agreements across multiple communication channels.
  • Manage the rental process, including vehicle handover and returns, with attention to detail.
  • Explain rental terms and conditions clearly to customers.
  • Collaborate with operations to maintain vehicle availability and service quality.
  • Stay current on promotions and fleet details to advise customers effectively.
  • Provide guidance and support to ensure a smooth and satisfying customer experience.

Requirements

  • Fluent Spanish language skills, both written and verbal.
  • English proficiency is considered an advantage.
  • Experience in customer service, preferably in the rental or travel sector.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with the ability to handle multiple tasks efficiently.
  • Familiarity with computer systems and rental software is advantageous.
  • Willingness to relocate to Sofia and adapt to a new cultural environment.
  • A positive and proactive approach to customer satisfaction.

Benefits

  • Competitive salary.
  • Monthly performance bonus.
  • Fully paid relocation package.
  • Fully paid training.
  • Private gym access.

Interested in this position?

Apply directly on the company website

Apply Now

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