Spanish-Speaking Customer Experts for an Electronics Company - Work In Greece

1 hour, 43 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Assist customers with product information, technical support, troubleshooting, and after-sales service.
  • Maintain accurate records of customer interactions and follow-up actions in CRM systems.
  • Collaborate with internal teams to resolve customer issues and improve service delivery.
  • Stay updated on product developments, company policies, and industry trends to provide accurate information.
  • Provide feedback to help improve customer service processes and overall customer satisfaction.

Requirements

  • Fluency in Spanish, spoken and written, is mandatory.
  • Proficiency in English is a plus.
  • Previous experience in customer service or technical support, preferably in the electronics sector.
  • Strong communication and problem-solving skills with a customer-centric approach.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with CRM software and digital communication tools.
  • Willingness to relocate and work in Greece.
  • Passion for technology and delivering exceptional customer experiences.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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