Norwegian Speaking Customer Experts for Dyson - Work Remote In Greece

3 days, 4 hours ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support for Dyson products via phone, email, and chat.
  • Troubleshoot technical inquiries related to Dyson home appliances.
  • Maintain product knowledge and provide expert purchasing and usage guidance.
  • Record customer interactions accurately in the CRM system.
  • Collaborate with internal teams to resolve complex technical issues and improve service efficiency.
  • Represent Dyson as a brand ambassador in every customer interaction.
  • Meet individual and team performance KPIs in a fast-paced environment.

Requirements

  • Native or fluent Norwegian proficiency, both spoken and written.
  • Valid EU passport or work permit permitting residency in Greece.
  • Strong communication skills and a customer-focused approach.
  • Interest in consumer electronics and willingness to learn new technologies.
  • Ability to work remotely while maintaining high performance standards.
  • Previous customer service or technical support experience is preferred.

Benefits

  • Competitive monthly salary plus 13th and 14th salaries.
  • Monthly performance bonus.
  • Fully paid relocation package, including flights, airport transfer, and initial hotel accommodation.
  • Fully paid professional training on Dyson products.
  • Full health insurance and additional social benefits.
  • Clear career progression opportunities in Greece.
  • Opportunity to live and work in Greece with access to its Mediterranean lifestyle and culture.

Interested in this position?

Apply directly on the company website

Apply Now

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