Italian-Speaking Customer Experts For Automotive - Work In Greece

5 hours, 53 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Deliver professional and timely customer support to Italian-speaking customers via phone, email, and chat.
  • Assist clients with product inquiries, service bookings, troubleshooting, and complaint resolution.
  • Maintain accurate and detailed records of customer interactions in the CRM system.
  • Collaborate with sales, technical, and service teams to ensure strong customer satisfaction.
  • Stay up to date on automotive product information, features, and company policies.
  • Provide feedback to help improve customer service processes.

Requirements

  • Fluency in Italian, both spoken and written, is mandatory.
  • English language skills are advantageous.
  • Previous experience in customer service or the automotive industry is preferred.
  • Strong communication and interpersonal skills with a customer-focused attitude.
  • Ability to manage multiple tasks efficiently in a fast-paced environment.
  • Experience with CRM software and digital communication tools.
  • Willingness to relocate and work in Greece.
  • Passion for the automotive industry and problem-solving capabilities.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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