German Speaking Video Streaming Customer Experts - Work Remote In Greece

4 hours, 45 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide technical support to streaming platform users.
  • Assist with subscriptions, billing, account management, and device troubleshooting.
  • Resolve content playback and application connectivity issues using streaming-specific software.
  • Maintain knowledge of the platform’s content library and service features.
  • Deliver a premium customer experience as a brand representative.
  • Collaborate with international teams to improve service performance and user retention.
  • Report recurring technical issues to specialized engineering teams.

Requirements

  • Native or fluent German proficiency, spoken and written.
  • Valid EU passport.
  • Strong interest in streaming platforms and digital media.
  • Professional communication skills and a customer-focused approach.
  • Basic technical aptitude for troubleshooting streaming applications across devices.
  • Resilience, positivity, and adaptability in a dynamic remote work environment in Greece.

Benefits

  • Competitive monthly salary.
  • 13th and 14th salaries.
  • Monthly performance bonus based on service quality.
  • Health insurance and comprehensive benefits package.
  • Fully paid training programs.
  • Paid relocation package including flight, transfer, and hotel.
  • Opportunity to work in Greece with an international team and expatriate community.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Community Moderator (External Contractor) - India

Udacity 1K-5K Internet Software & Services

Udacity, an Accenture company, is seeking a part-time Community Moderator in India to support scholarship communities by maintaining a healthy, engaging, and student-focused online learning environment.

4 hours ago

Client Service Analyst - Livechat (Turish required)

Bybit 1K-5K Capital Markets

Bybit is hiring a Turkish- and English-speaking Customer Support Specialist to assist cryptocurrency exchange users, resolve inquiries, and improve frontline service operations.

Statistics
4 hours ago

Remote Client Support Representative

Remote team member helping families understand and establish protection options through a structured, integrity-focused process.

4 hours, 15 minutes ago

Virtual Member Care Specialist

Remote team role helping families understand and establish protection options through a structured, purpose-driven process.

4 hours, 15 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers