German Speaking Travel Support Advisor - Work In Sofia - Paid Relocation

2 hours, 18 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Assist German-speaking customers with travel inquiries via phone, email, and chat.
  • Manage bookings, cancellations, and itinerary modifications efficiently.
  • Provide personalized travel advice and recommendations to improve the customer experience.
  • Resolve customer concerns and complaints promptly and professionally.
  • Maintain accurate records of customer interactions.
  • Stay current on travel industry trends and company offerings to provide informed support.

Requirements

  • Fluency in German, both spoken and written, is essential.
  • English proficiency is advantageous.
  • Experience in travel support, customer service, or a similar role is preferred.
  • Strong communication and interpersonal skills with a customer-focused mindset.
  • Ability to manage multiple tasks effectively in a fast-paced environment.
  • Familiarity with travel booking systems and CRM software is a plus.
  • Willingness to relocate to Sofia, Bulgaria with paid relocation assistance.
  • Motivated, proactive, and committed to delivering exceptional travel support.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Fully paid training.
  • Monthly performance bonus.
  • Health insurance.
  • Paid relocation assistance to Sofia, Bulgaria.

Interested in this position?

Apply directly on the company website

Apply Now

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