German Speaking Payment Support FinTech | Work In Greece - Fully Paid Relocation

3 hours, 50 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide payment support to German-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to payment processing and resolve issues efficiently.
  • Educate clients on payment solutions and guide them through using the platform.
  • Document client interactions and feedback accurately for continuous improvement.
  • Collaborate with internal teams to improve service quality and develop user-friendly solutions.
  • Stay updated on trends in payment solutions and FinTech innovation to better assist clients.

Requirements

  • Fluency in German, both written and spoken, is essential.
  • Knowledge of English is beneficial.
  • Previous experience in customer service or support roles is preferred, particularly in FinTech or payment solutions.
  • Strong communication skills and a commitment to delivering exceptional customer experiences.
  • Ability to handle multiple inquiries and work in a fast-paced environment.
  • Proficiency with technology and computer systems.
  • A proactive mindset with strong problem-solving abilities.
  • Willingness to relocate to Greece and embrace the local culture and lifestyle.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package to Greece.
  • Health insurance.
  • Two extra salaries per year.
  • Opportunity to work in the FinTech industry in a Mediterranean location.

Interested in this position?

Apply directly on the company website

Apply Now

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