French-Speaking Customer Agent For Automotive - Work In Greece - Paid Relocation

1 hour, 52 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Deliver customer support in French through phone, email, and chat.
  • Assist customers with automotive product information, inquiries, and troubleshooting.
  • Resolve customer complaints and issues efficiently and professionally.
  • Maintain accurate records of customer interactions in CRM systems.
  • Collaborate with other departments to improve service quality and customer satisfaction.
  • Stay current on automotive industry trends, products, and company policies.

Requirements

  • Fluency in French, spoken and written, is required.
  • Proficiency in English is an advantage.
  • Previous customer service experience, preferably in the automotive sector, is a plus.
  • Strong communication and interpersonal skills with a customer-oriented approach.
  • Strong computer literacy, including CRM tools and communication software.
  • Ability to adapt to living and working in Greece.
  • Willingness to relocate to Greece with relocation support.
  • Proactive problem-solving skills and excellent organizational abilities.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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