French Customer Support for Technology Company | Work and Live in Greece

2 hours, 2 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide high-quality customer support to French-speaking clients for technology products and services.
  • Troubleshoot technical issues and deliver efficient solutions.
  • Manage customer concerns and complaints with a professional, customer-centric approach.
  • Maintain accurate records of customer interactions and technical issues in CRM systems.
  • Collaborate with technical teams to escalate and resolve complex problems.
  • Stay current on product updates, technological advancements, and industry trends to support customers effectively.

Requirements

  • Exceptional written and spoken French is essential.
  • Minimum B2 level of English is required.
  • Experience in customer support within the technology sector is highly preferred.
  • Strong technical aptitude and problem-solving skills are required.
  • Excellent communication and interpersonal skills are required.
  • Ability to work independently and as part of a team in a fast-paced environment is required.
  • Familiarity with CRM and customer support software is required.
  • Willingness to relocate to and live in Greece is required.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Fully paid training.
  • 2 extra salaries per year.
  • Health insurance.
  • Other additional benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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