Danish Speaking Zalando Customer Expert - Work Remote In Greece

3 days, 4 hours ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Represent Zalando as a brand ambassador and provide high-quality customer support.
  • Handle customer inquiries about orders, returns, and payment status by phone, email, and chat.
  • Resolve complex online retail transaction issues professionally and with cultural sensitivity.
  • Deliver customer experiences aligned with high retail service standards.
  • Collaborate with internal teams to improve communication for the Danish market.
  • Maintain accurate CRM records and monitor customer behavior trends.
  • Stay informed about fashion collections and promotions to provide relevant guidance.

Requirements

  • Native or fluent Danish, both spoken and written.
  • Valid EU passport.
  • Interest in fashion e-commerce and the online and offline retail industry.
  • Excellent communication skills and a customer-focused mindset.
  • Comfort with digital tools and remote professional environments.
  • Willingness and ability to relocate to Greece.

Benefits

  • Competitive monthly salary.
  • 13th and 14th salaries.
  • Monthly performance bonus.
  • Fully paid training.
  • Health insurance.
  • Paid relocation package including flight, transfer, and hotel.
  • Opportunity to live and work in Greece with Mediterranean lifestyle benefits.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Support Representative

AssetWatch® 51-250 Construction & Engineering

AssetWatch is hiring a Customer Support Representative to support manufacturers by resolving hardware, network, and software issues while coordinating timely, lasting solutions for external customers.

Salesforce
3 hours, 57 minutes ago

WFH Member Support Representative

Remote client-facing financial services role focused on enrolling and supporting families seeking guidance through web-based presentations and ongoing client service.

3 hours, 57 minutes ago

Policyholder Support Specialist - Work From Home

Remote client-facing financial services representative who enrolls and supports families seeking benefits guidance through web presentations and ongoing client service.

4 hours, 12 minutes ago

Part-Time Work From Home Client Support Representative

Join a fully remote financial services team to enroll and support clients seeking guidance on benefits and financial needs through web presentations and ongoing client relationships.

4 hours, 12 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers