Danish Speaking Cybersecurity Customer Experts - Work In Athens, Greece

1 hour ago
Full-time
Entry Level
Cybersecurity
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Serve as the primary contact for Danish-speaking clients needing help with cybersecurity software and threat protection tools.
  • Troubleshoot issues involving digital security, firewall configurations, and antivirus protocols.
  • Provide actionable guidance on cybersecurity best practices and maintaining a secure digital footprint.
  • Maintain detailed case records in CRM systems to track customer interactions and security trends.
  • Collaborate with international cybersecurity teams to resolve high-priority security inquiries.
  • Educate users on product updates and new security feature releases.
  • Deliver strong customer service while meeting performance metrics consistently.

Requirements

  • Native or fluent Danish speaking and writing ability is mandatory.
  • Valid EU passport or valid work permit for Greece is required.
  • Interest in technology or the cybersecurity industry is required.
  • Excellent communication skills with a professional and empathetic approach.
  • Willingness to relocate to Athens, Greece.
  • Experience supporting customers in a technical environment is preferred.
  • Background or familiarity with digital safety or cybersecurity tools is preferred.

Benefits

  • Competitive monthly salary.
  • Two extra salaries per year (13th and 14th salary bonuses).
  • Monthly performance bonus.
  • Fully paid relocation package, including flight, transfer, and hotel on arrival.
  • Comprehensive fully paid training in cybersecurity technologies.
  • Private health insurance.
  • Multicultural work environment in Athens, Greece.

Interested in this position?

Apply directly on the company website

Apply Now

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