Danish Speaking Customer Experts for Miele - Work Remote In Greece

7 hours, 50 minutes ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide technical and operational support to Miele customers using premium home appliances.
  • Communicate professionally, empathetically, and in a solution-oriented manner in Danish.
  • Assist with product troubleshooting, warranty inquiries, and maintenance guidance.
  • Maintain accurate customer records in the CRM.
  • Collaborate with internal teams to resolve complex technical cases.
  • Stay informed about Miele product releases and technological developments.
  • Support a culture of premium service standards in consumer electronics support.

Requirements

  • Native or fluent Danish, both spoken and written.
  • Professional proficiency in English.
  • Valid EU passport.
  • Passion for technology and interest in consumer electronics.
  • Strong communication skills and a customer-centric mindset.
  • Previous customer service or technical support experience preferred.

Benefits

  • Competitive monthly salary.
  • 13th and 14th salary payments.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Monthly performance bonus.
  • Fully paid training on Miele products and support procedures.
  • Comprehensive health insurance.
  • Professional growth opportunities in Greece.

Interested in this position?

Apply directly on the company website

Apply Now

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