Dutch Speaking Customer Support Specialist work from home anywhere in Bulgaria

2 hours, 57 minutes ago
Full-time
Entry Level
Customer and Technical Support

Mercier Consultancy Group

International recruitment, business consultancy, and business-process-outsourcing company helping companies recruit multilingual employees and outsource customer-service, technical-support, back-office, and related operations across Europe.

Recruitment, staffing, business consulting, and BPO/customer-support outsourcing
51-200

Description

  • Assist customers through phone, email, and chat.
  • Provide timely and effective solutions to customer inquiries.
  • Deliver a positive and consistent customer experience.
  • Work independently and collaborate with an international team.
  • Use computers and multiple software applications to manage customer interactions.
  • Participate in fully paid training and ongoing learning opportunities.

Requirements

  • Fluency in spoken and written Dutch.
  • English proficiency at a minimum B2 level.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Comfort working with computers and multiple software applications.
  • Ability to work independently and as part of an international team.
  • Previous customer service, call center, or customer support experience is advantageous but not required.
  • Willingness to relocate to Bulgaria if living abroad.
  • EU citizenship or a valid Bulgarian work permit.

Benefits

  • Attractive salary.
  • Fully paid training.
  • Stable employment with career development opportunities.
  • Additional health insurance.
  • Access to 50+ benefits and services.
  • Employee referral bonuses.
  • International and supportive working environment.
  • Learning, well-being, and team-building initiatives.

Interested in this position?

Apply directly on the company website

Apply Now

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