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Content Operations Specialist

1 month, 1 week ago
United States
Full-time
Mid Level
Operations Specialist
Marketing and Growth
Monday.com
Apply Now
Mercer Advisors

Mercer Advisors

Mercer Advisors provides comprehensive wealth management services, including financial planning, investment management, and family office solutions, aimed at simplifying and enhancing the financial lives of its clients through a holistic and customized...

Capital Markets
251-1K
Founded 1985
View All Jobs 23

Description

  • Manage and track project requests through Monday.com, including intake, assignment, prioritization, and completion.
  • Monitor project progress and coordinate stakeholders to keep work moving efficiently.
  • Coordinate marketing activities for office relocations, openings, and closures.
  • Identify workflow inefficiencies and improve processes through automation, AI, and technology tools.
  • Coordinate client and prospect webinars, including scheduling, registration, rehearsals, execution, metrics, and follow-up.
  • Manage communications and daily coordination with designated marketing vendors.
  • Facilitate employee onboarding, offboarding, training, profile updates, and marketing technology access requests.
  • Manage shared marketing inboxes, ticket intake, routing, documentation, and team resources.
  • Support Content team initiatives, operational projects, and continuous process improvement.

Requirements

  • 3–4 years of experience in operations, project coordination, workflow management, administrative support, or a related field.
  • Experience managing multiple priorities and high volumes of requests in a fast-paced environment.
  • Experience supporting multiple stakeholders.
  • Experience with Monday.com or similar work management platforms preferred.
  • Familiarity with AI productivity tools such as Microsoft Copilot or Claude.
  • Strong organization, attention to detail, problem-solving, prioritization, and communication skills.
  • Ability to work independently, exercise sound judgment, and learn new systems quickly.
  • Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
  • Adaptable, curious, collaborative, and service-oriented work style.
  • Availability Monday through Friday, 8 a.m. to 5 p.m., with occasional early or late hours as needed.

Benefits

  • Base pay of $25–$29 per hour, with eligibility for incentive compensation.
  • Medical, dental, vision, HSA, dependent care savings, and supplemental insurance plans.
  • Company-paid life, AD&D, short- and long-term disability insurance.
  • 14 paid holidays, generous vacation and sick leave, and an eight-week paid parental leave program.
  • 401(k) plan with traditional and Roth options and per-pay-period matching.
  • Family medical leave, adoption assistance, employee assistance, and concierge caregiving services.
  • Pet insurance and preferred-price personalized financial planning.

Interested in this position?

Apply directly on the company website

Apply Now

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