Technical Business Analyst

13 hours, 51 minutes ago
Full-time
Senior
Software Development
Megaport

Megaport

Megaport simplifies network connectivity with scalable bandwidth for cloud connections, metro ethernet, and Data Centre backhaul. Offering extensive coverage in APAC and expanding globally, Megaport empowers users to manage their networks through its u...

Diversified Telecommunication Services
251-1K
Founded 2013
$26M raised

Description

  • Lead discovery sessions with stakeholders to capture and document service automation and system requirements.
  • Translate functional requirements into detailed technical specifications for engineers.
  • Create technical designs, service orchestration workflows, system requirements, and business process documentation.
  • Own and prioritize the team backlog of user stories.
  • Collaborate closely with engineers to refine product requirements and ensure clear communication.
  • Facilitate agile refinement sessions across diverse teams.
  • Define clear acceptance criteria with QA and support the development lifecycle.
  • Continuously improve processes to strengthen collaboration and efficiency between business and engineering teams.

Requirements

  • 5+ years of experience in Business Analysis or a closely related technical role.
  • Proven experience collaborating with stakeholders to define, validate, and agree on solutions.
  • Exceptional ability to produce clear, concise, and comprehensive documentation.
  • Ability to translate complex technical concepts into understandable terms for technical and non-technical audiences.
  • Strong analytical and conceptual thinking skills for solving complex business problems.
  • Excellent planning, organizational, and time management skills to manage multiple initiatives.
  • Solid understanding of Agile principles and experience applying them in software development teams.
  • Practical experience with APIs, web services, and web-based software projects.
  • Understanding of networking concepts is highly beneficial.

Benefits

  • Remote-first flexible working environment with coworking options available.
  • 4 weeks of paid annual leave.
  • Parental leave, birthday leave, and a purchased annual leave program.
  • Wellness allowance and employee wellbeing initiatives.
  • Generous study and training allowance plus paid study leave.
  • Access to creative, modern workspaces when not working remotely.
  • Recognition programs including Legend and Kudos awards.
  • For U.S. employees: medical, dental, and vision insurance plus a 401(k) plan.

Interested in this position?

Apply directly on the company website

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