Dental Admin Assistant (ENG)

2 days, 5 hours ago
Full-time
Mid Level
Operations
Medical Virtual Staff

Medical Virtual Staff

Medical Virtual Staff prioritizes patients with Virtual Med Staff HIPAA certified assistants, reducing paperwork effortlessly. They provide experienced Virtual Medical Assistants trained in industry-specific software to increase efficiency and maximize...

Professional Services
11-50
Founded 2020

Description

  • Schedule patient appointments and manage healthcare providers’ calendars.
  • Communicate with patients and providers, relay messages, address inquiries, and schedule follow-ups.
  • Maintain accurate medical records, including patient histories, treatment plans, test results, and medication information.
  • Enter and organize patient data in dental EHR/EMR systems.
  • Support billing and coding, resolve discrepancies, and help ensure timely reimbursement.
  • Manage prescription refills, coordinate with pharmacies, and obtain prior authorizations when needed.
  • Verify insurance eligibility and coverage, communicate with insurers, and resolve coverage issues.
  • Obtain and follow up on insurance pre-authorizations for procedures and services.
  • Collaborate with virtual teams to coordinate patient care and administrative tasks.

Requirements

  • Proven experience in the dental healthcare industry.
  • Proficiency in written and verbal English communication.
  • Proficiency with dental EHR and EMR systems.
  • Strong customer service, critical thinking, problem-solving, and organizational skills.
  • Knowledge of HIPAA regulations and patient data confidentiality.
  • Ability to work with minimal supervision.
  • Willingness to work US time zones, including PST, EST, and CST.
  • High school diploma or equivalent.
  • Reliable internet of at least 25 Mbps with a backup connection.
  • Computer with an Intel Core i5 7th Generation or equivalent processor, 8 GB RAM, 256 GB storage with at least 50% free space, webcam, Windows 10 or later, and noise-canceling audio equipment.
  • A quiet, organized, distraction-free home workspace.

Benefits

  • Permanent remote work setup.
  • Competitive starting rate paid in USD.
  • Internet allowance.
  • HMO insurance in the Philippines.
  • Retirement fund.
  • Paid US holidays.
  • Paid vacation and sick leave.

Interested in this position?

Apply directly on the company website

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