Collections Specialist

23 hours, 38 minutes ago
Full-time
Junior
Finance and Accounting
Media.Monks

Media.Monks

Media.Monks is a disruptive global powerhouse connecting content, data, and digital media services to lead brands into a new digital era.

Media
5K-10K
Founded 2001

Description

  • Manage the end-to-end collections process for assigned customer accounts and ensure timely receipt of payments.
  • Manage the dunning process for in-scope customers, preferably through automated means.
  • Monitor overdue accounts and follow up with customers via email or other agreed channels.
  • Analyze customer payment patterns to identify at-risk accounts and recommend collection strategies.
  • Collaborate with customers, billing teams, business teams, Cash Application, Credit, and Controllership to resolve invoice discrepancies and disputes.
  • Maintain accurate records of collection activities, customer interactions, and payment commitments in the system.
  • Support month-end and year-end close by providing aging reports and collections updates.
  • Identify opportunities to improve collections processes, automate workflows, and reduce Days Sales Outstanding (DSO).
  • Ensure compliance with internal policies, credit terms, and regulatory requirements.
  • Communicate directly with customers to address overdue invoices, negotiate payment arrangements, and resolve disputes.

Requirements

  • Bachelor's degree in Finance or Accounting is essential.
  • Minimum 2 years of experience working within a Collections function.
  • Strong knowledge of ERP systems, specifically NetSuite, is highly desirable.
  • Strong ability to monitor complex data workflows and identify issues before they impact the business.
  • Excellent written and spoken English communication skills.
  • Ability to deliver accurate results under tight deadlines and manage competing priorities effectively.

Interested in this position?

Apply directly on the company website

Apply Now

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