Measured

Measured provides a media optimization platform that enables brands to test, validate, and optimize their media spending through incrementality measurement and automated geo-experimentation, ultimately enhancing marketing efficiency and proving the imp...

Media

Consumer Discretionary

51-250 (129)

Founded 2017

$25M raised

2 open positions

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Sr. Manager, Customer Success

1 month, 2 weeks ago

United States

Full-time

Senior

Customer Success Manager

Project and Program Management

Agile Facebook Ads Google Analytics

Apply Now

Measured

Media

51-250

Founded 2017

$25M raised

View All Jobs 2

Description

Lead high-impact, executive-level client engagements across a portfolio of top brands.
Own the delivery and strategic application of the marketing analytics framework for assigned accounts.
Serve as the primary account leader and trusted advisor for clients across seniority levels.
Guide clients through measurement strategies and drive successful platform adoption.
Partner with the Solutions team on requirements gathering, platform deployment, and solution design.
Collaborate with Product to shape new features and advocate for client needs.
Interpret performance signals, conduct experimental analysis, and provide forward-looking media guidance.
Manage the full lifecycle of client relationships with precision and accountability.
Own gross revenue retention and net revenue retention goals within the book of business.
Support internal customer success initiatives such as onboarding playbooks, training materials, and adoption models.

Requirements

7+ years of experience in client services management.
Experience in marketing attribution, media mix modeling, in-market experimentation, or applied marketing analytics.
Familiarity with ad-tech and MarTech platforms, including vendor platforms such as Google Analytics, Facebook, and other third-party tools.
Demonstrated experience deploying, managing, and growing complex engagements focused on marketing measurement.
Excellent written and verbal communication skills.
Advanced Excel and PowerPoint skills.
Minimum BA/BS or equivalent.
Ability to make independent decisions, take calculated risks, and work through ambiguity.
Ability to work independently with minimal supervision while contributing to a strong team environment.
Comfort with rapid change; preferred traits include initiative and a commitment to diversity and integrity.

Benefits

100% remote work.
Competitive total rewards.
Flexible paid time off.
Opportunities to give back through Measured for Good.
An engaged, diverse, and curious culture.
Award-winning technology and an agile, collaborative team.
Commitment to diversity, inclusivity, and employee belonging.

Interested in this position?

Apply directly on the company website

Apply Now

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