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Salesforce AI & Automation Associate

1 month, 2 weeks ago
Argentina, United Kingdom, Portugal, United Arab Emirates, Philippines
Full-time
Entry Level
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
NLP Salesforce
Apply Now
Max Accelerate

Max Accelerate

Max Accelerate specializes in providing comprehensive asset management services by integrating industry-leading resources and technology to simplify the complexities of Enterprise Asset Management (EAM) for businesses of all sizes.

Internet Software & Services
View All Jobs 38

Description

  • Support the creation of chatbots and virtual agents using Salesforce Einstein AI and AgentForce solutions.
  • Assist in configuring Salesforce Flow, Omni-Channel Routing, and AI-driven case management.
  • Work with third-party AI and automation tools such as ChatGPT, NLP services, and RPA tools.
  • Help integrate AI-powered workflows across different platforms to improve efficiency.
  • Work directly with clients to understand their needs and guide them through AI adoption.
  • Assist in training client teams on AI-powered service and sales tools.
  • Help design and implement custom AI solutions based on business requirements.
  • Provide ongoing support and mentorship to customers throughout their AI journey.
  • Assist in building and automating customer interactions using AI-driven tools.
  • Work with senior engineers to test, refine, and improve AI-powered service experiences.
  • Collaborate with sales, service, and technical teams to implement AI solutions.
  • Stay updated on AI trends inside and outside the Salesforce ecosystem.

Requirements

  • Basic understanding of Salesforce, with Service Cloud knowledge required and AgentForce knowledge considered a plus.
  • Some experience or coursework in AI, automation, or workflow tools.
  • Interest in AI-powered customer service tools, chatbot development, and automation platforms.
  • Familiarity with third-party AI platforms such as OpenAI, Google AI, Azure AI, or RPA tools is a plus.
  • Eagerness to learn new technologies and work across multiple AI ecosystems.
  • Willingness to learn quickly and adapt to new AI technologies.
  • Comfort working directly with clients and providing AI mentorship.
  • Excellent communication skills for explaining AI-driven solutions to non-technical users.
  • Problem-solving mindset with attention to detail and structured thinking.
  • Curiosity and passion for AI, automation, and customer service improvement.

Benefits

  • Competitive salary with commission-based incentives.
  • Remote-friendly work environment with flexible working location and schedule.
  • Global exposure through work with enterprise clients across the UAE, UK, EU, and the US.
  • Opportunity to transition into IT business development and high-value IT sales.
  • Hands-on experience with real-world AI and automation projects.
  • Opportunity to work with cutting-edge AI technologies inside and outside the Salesforce ecosystem.
  • Potential move to the AI Centre of Competence in Dubai in Q3-Q4 2025.

Interested in this position?

Apply directly on the company website

Apply Now

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