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Head of Operations & Automations

14 minutes ago
North Macedonia, Serbia, Bosnia and Herzegovina, Croatia, Romania, South Africa
Contract
Senior
Operations Manager
Project and Program Management
Google Tag Manager Notion
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Marriage Reset

Marriage Reset

Marriage Reset specializes in providing turnaround marriage coaching for men, focusing on strategies to prevent divorce, rebuild trust, and rekindle attraction in their relationships.

Family Services
Founded 1859
View All Jobs 6

Description

  • Own and maintain the company’s full tech stack and integrations, including GHL, Close, Zapier, Make, N8N, Hyros, GTM, ClickFunnels, and Stripe.
  • Diagnose and resolve system issues quickly, document fixes, and eliminate recurring problems.
  • Build AI-driven automations to replace manual work across departments.
  • Reverse-engineer undocumented workflows and create SOPs and system maps.
  • Build and maintain a complete SOP library for core operational processes.
  • Design systems for long-term maintainability rather than short-term fixes.
  • Own OKRs, quarterly planning, and cross-functional project tracking.
  • Translate CEO objectives into clear plans with owners and deadlines.
  • Support Sales, Marketing, and Service Delivery with fast operational assistance.
  • Own Trustpilot review processes and lead the weekly operations meeting.

Requirements

  • 5+ years of operations experience in high-ticket coaching, online education, or info-product businesses.
  • Proven track record of building scalable systems, SOPs, and automations.
  • Proficiency with GHL, Close, Zapier, Make, N8N, Hyros, GTM, ClickFunnels, Stripe, ActiveCampaign, and Notion.
  • Deep AI literacy with proven use of Claude, ChatGPT, or similar tools to reduce manual work at scale.
  • Systems-minded approach with the ability to map how tools, workflows, and teams connect.
  • Strong troubleshooting ability focused on root causes, not symptoms.
  • Proactive mindset with the ability to anticipate problems before they become crises.
  • Calm under pressure, including during outages or urgent operational issues.
  • Strong asynchronous communication skills, especially with Slack and Loom.
  • Full-time availability for 40 hours per week.

Benefits

  • Fully remote work-from-anywhere arrangement.
  • Flexible hours to structure your workday around your life and team needs.
  • Ongoing training, resources, and development opportunities.
  • Opportunity to build meaningful systems with ownership and direct impact.
  • Close collaboration with founders and department leads.
  • Compensation of USD 3,500 to 5,000 per month.

Interested in this position?

Apply directly on the company website

Apply Now

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