Senior Product (UX) Designer

3 hours, 11 minutes ago
Full-time
Senior
Product Management
Mark43

Mark43

Mark43 redefines public safety software with an integrated Records Management System and a cloud-based Computer Aided Dispatch System, empowering first responders with reliable information and setting industry standards for customer support.

Professional Services
251-1K
Founded 2012
$179M raised

Description

  • Own the 0-1 product design process from research and concepting through iteration and delivery.
  • Collaborate closely with product and engineering partners to define, refine, and ship solutions.
  • Lead design solutions for law enforcement, EMS, firefighters, 911 dispatchers, and other first responders.
  • Design for multiple device types and environments, including workstations, laptops, tablets, and mobile apps.
  • Simplify complex workflows and reduce cognitive load through information design, visual design, animations, and feedback.
  • Standardize design practices across the team for feedback, roadmap planning, and engineering support.
  • Present design work to customers and leadership, gather feedback, and iterate quickly.
  • Contribute to design systems and consistent pattern libraries while maintaining high product craftsmanship.
  • Drive discovery activities, including problem framing, user research, ideation, and cross-functional collaboration.
  • Support the adoption of AI/ML across the product portfolio and within design methods.

Requirements

  • 7+ years of professional product design experience.
  • 3+ years of experience designing complex enterprise SaaS products.
  • Experience leading qualitative and quantitative UI/UX and user research.
  • Experience shipping products end to end.
  • Ability to work autonomously and manage work independently.
  • Ability to work in a fast-paced environment.
  • Experience with responsive design, map interactions, and multimodality is preferred.
  • Experience working in law enforcement, fire, or EMS software is a plus.
  • Experience co-designing with customers is preferred.
  • Experience with native iOS and Android applications is helpful.
  • Excellent visual design and presentation skills are preferred.
  • Experience with AI/ML technologies is a plus.

Benefits

  • Remote-friendly work environment.
  • Health, dental, and vision insurance for employees and their families.
  • Unlimited paid time off.
  • Sabbaticals.
  • Competitive parental leave benefits.
  • Total compensation with a target base salary range of $150,000 to $200,000.
  • Bonus opportunity.
  • Company stock options.
  • 401(k) retirement plan.

Interested in this position?

Apply directly on the company website

Apply Now

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