IT Support Specialist

3 weeks, 3 days ago
Full-time
Junior
Cybersecurity

Marathon Talent

Marathon Talent is a human resources and talent advisory firm that helps companies hire top bilingual talent from Latin America through recruitment, fractional people and talent strategy, market insights, salary studies, and advisory/mentorship services.

Human Resources
1-10
Founded 2023

Description

  • Manage employee onboarding and offboarding processes.
  • Administer user access and permissions through JumpCloud and similar directory services.
  • Support and troubleshoot macOS and Windows user environments.
  • Provide end-user IT support and resolve IT-related issues.
  • Manage hardware and software asset inventory.
  • Administer internal tools such as Google Workspace and Slack.
  • Create and maintain IT documentation and runbooks.
  • Coordinate with vendors for hardware procurement and support.
  • Support ISO 27001 adherence through access controls and security measures.
  • Conduct periodic access reviews and assist with IT security alerts and endpoint security policies.

Requirements

  • 2-4 years of experience in IT support or system administration.
  • Experience administering macOS and Windows environments.
  • Experience with directory services such as JumpCloud, Active Directory, Okta, or similar.
  • Basic knowledge of cloud platforms, especially AWS.
  • Strong troubleshooting and problem-solving skills.
  • Proficiency in English and Spanish.
  • Familiarity with ISO 27001 or similar security frameworks is preferred.
  • Exposure to scripting such as Python or Bash is preferred.
  • Experience working in a remote-first environment is preferred.

Benefits

  • Fully remote position.
  • Equipment provided for your home office setup.
  • Training budget for certifications and professional development.
  • Career growth opportunities within IT and Security.
  • Opportunity to work in a fast-paced fintech scaling across Latin America.

Interested in this position?

Apply directly on the company website

Apply Now

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