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Medical Canvassing Investigator

1 month ago
United States
Full-time
Junior
Paralegal
Operations
HIPAA
Apply Now
Magna Legal Services

Magna Legal Services

Magna Legal Services provides comprehensive litigation support and consulting services to law firms, corporations, and governmental agencies across the nation, specializing in discovery services and jury consulting to enhance legal outcomes.

Specialized Consumer Services
251-1K
Founded 2007
View All Jobs 10

Description

  • Take high-volume inbound and outbound calls, including cold calls, to medical offices and other businesses.
  • Research medical facilities using provided resources to identify relevant treatment locations.
  • Compose emails and communicate findings to clients.
  • Perform general data entry, maintain and update files, and keep records organized.
  • Coordinate with team members to complete projects within tight deadlines.
  • Work independently while also collaborating as part of an investigations team.
  • Handle sensitive and potentially graphic case materials when required.
  • Use persistence and professionalism to follow up on leads and gather hard-to-find information.

Requirements

  • Associate’s degree preferred.
  • At least 1 year of general clerical office experience strongly preferred.
  • Experience with heavy phone work, such as call center or receptionist roles, preferred.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office programs.
  • Ability to type at least 50 words per minute.
  • Strong note-taking and multitasking skills.
  • Knowledge of the different types of medical facilities.
  • Knowledge of HIPAA preferred.
  • Flexible schedule with ability to work primarily 8:00 AM–4:30 PM PST and occasionally shift to CST or EST hours.

Benefits

  • Competitive hourly pay of $19.00–$24.00 USD.
  • Remote work arrangement.
  • Opportunity for growth in the investigations team.
  • Potential pathway to obtain a California Private Investigator’s license under experienced guidance.
  • Equal employment opportunity and anti-discrimination workplace policy.
  • Exposure to varied legal support work across litigation cases.

Interested in this position?

Apply directly on the company website

Apply Now

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