VP Associate Director, Client Service

40 minutes ago
Senior
Sales and Business Development
M+A Matting

M+A Matting

M+A Matting is a global leader in manufacturing high-quality mats for safety, cleanliness, and comfort. With over 50 years of experience, they offer custom logo mats and specialty items to meet diverse industry needs.

Textiles, Apparel & Luxury Goods
251-1K
Founded 1963

Description

  • Own and grow senior client relationships through presentations, QBRs, and daily communications.
  • Build stakeholder rapport and influence to strengthen long-term client partnerships.
  • Identify growth opportunities and shape scopes aligned with client business goals.
  • Support new business efforts through pitch development and strategic storytelling.
  • Oversee account forecasting, scoping, budgets, and profitability.
  • Lead MLR processes and Veeva submissions with compliance rigor.
  • Direct Strategy, Creative, Analytics, and Project Management teams with clear guidance.
  • Foster collaborative, accountable teams that improve work quality.
  • Monitor the competitive landscape and adjust strategies to maintain relevance and impact.

Requirements

  • 5–7+ years of pharmaceutical agency experience in PR, advertising, or medical communications.
  • Experience with branded and unbranded campaigns; social-first expertise preferred.
  • Strong understanding of social media in regulated environments, including MLR and Veeva processes.
  • Proven ability to manage budgets, grow accounts, and drive business impact.
  • Excellent communication skills, executive presence, and strong client instincts.
  • Highly organized, detail-oriented, and adaptable in a fast-paced environment.
  • Willingness to travel for client meetings and live events.

Interested in this position?

Apply directly on the company website

Apply Now

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