Sr. Technical Program Manager

2 weeks, 1 day ago
Full-time
Senior
Project and Program Management
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1001-5000
Founded 2015
$627M raised

Description

  • Own the planning, execution, and delivery of complex cross-functional initiatives.
  • Partner with technology leaders and business stakeholders to align functional and strategic needs.
  • Drive clear communication, shared ownership, and collaboration among teams and stakeholders.
  • Keep relevant audiences informed on initiative progress, decisions, and priorities.
  • Design and implement scalable, repeatable processes and best practices to improve team efficiency and effectiveness.
  • Identify root causes of issues and implement effective countermeasures.
  • Support continuous improvement across program delivery and operations.

Requirements

  • 6+ years of technical program or project management experience.
  • Customer-centric approach focused on improving internal and external customer experiences.
  • Technical fluency and ability to learn Lyra’s systems, integrations, and platform functions.
  • Excellent communication skills, including the ability to explain complex topics to technical and non-technical audiences.
  • Strong planning, organization, multitasking, execution, quality, and operational-efficiency skills.
  • Experience applying Agile project management methodologies.
  • Proficiency with ticketing systems such as Jira, Zendesk, or ServiceNow, and experience with analytics.
  • Ability to manage multiple initiatives in a fast-paced environment.
  • Startup and/or healthcare experience (preferred).
  • Proficiency with emerging AI tools and technologies for program delivery and cross-functional collaboration (strong plus).

Interested in this position?

Apply directly on the company website

Apply Now

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