Salesforce Business Analyst

2 hours, 19 minutes ago
Full-time
Senior
Business Intelligence
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised

Description

  • Collaborate with stakeholders to gather and document enterprise systems requirements.
  • Write functional requirements and contribute to development tickets.
  • Communicate Salesforce changes, updates, and enhancements to affected stakeholders.
  • Support project management for new Salesforce feature builds and international rollouts.
  • Analyze business and system processes to identify efficiency improvements.
  • Provide guidance for user training and support, including managing a train-the-trainer model.

Requirements

  • 5+ years of experience as a business analyst or technical project manager.
  • 5+ years of experience working with Salesforce.
  • Strong understanding of Salesforce configuration and capabilities.
  • Competency with Agile development methodologies.
  • Experience with Salesforce data analysis, reporting, and dashboards.
  • Availability to work Monday through Friday, 9am–5pm MYT, with occasional meetings outside standard hours, including calls around 10pm MYT.

Benefits

  • Remote work arrangement in Malaysia.
  • Standard Monday–Friday working schedule.
  • Opportunity to work with global clients and teams.
  • Lyra Health is an equal opportunity employer.

Interested in this position?

Apply directly on the company website

Apply Now

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