Collections Specialist

11 hours, 24 minutes ago
Full-time
Mid Level
Finance and Accounting
Lux Infusion

Lux Infusion

LUX Infusion is a specialty infusion clinic in Anchorage, AK, providing high-quality IV infusion treatments and injectable therapies in a luxurious setting, offering a safe and convenient alternative to hospital-based care.

Health Care Providers & Services
1-10
Founded 2022

Description

  • Follow up on submitted insurance claims to secure accurate, timely payment.
  • Monitor assigned payer accounts and minimize delinquent balances.
  • Investigate denials, underpayments, and unpaid balances, determining appropriate resolution or rebilling actions.
  • Work directly with payers to correct claim issues and obtain reimbursement.
  • Apply knowledge of payer contracts, reimbursement methods, coverage requirements, billing regulations, and coding guidelines.
  • Collaborate with billing, pharmacy, and operations teams to resolve claims efficiently.
  • Respond promptly and professionally to customer and internal inquiries about claim status.
  • Use clearinghouses and billing systems to support collections workflows.
  • Complete data entry, reporting, and related administrative tasks.
  • Maintain accurate documentation, professional payer interactions, and compliance with company policies.

Requirements

  • High school diploma or GED.
  • At least 3 years of experience in collections-related activities.
  • Experience providing customer service to internal and external stakeholders.
  • Basic proficiency with Microsoft Word, Excel, and PowerPoint.
  • Strong analytical, problem-solving, communication, and attention-to-detail skills.
  • Ability to work persistently and confidently with payer follow-ups in a fast-paced, metrics-driven environment.
  • Ability to prioritize competing demands, manage multiple tasks, and take ownership of outcomes.
  • Five or more years of collections experience preferred.
  • Prior home infusion therapy billing or collections experience preferred.
  • Ability to occasionally stand, walk, sit, climb stairs, bend, or lift and move up to 25 pounds.

Benefits

  • Pay range of $26–$28 USD per hour.
  • Monday–Friday schedule, 8:00 AM–4:30 PM CST.
  • On-site position in Overland Park, Kansas, with potential hybrid eligibility after six months based on evaluation and performance.
  • Purpose-driven work supporting patient access and continuity of care.
  • Collaborative, patient-first, clinician-led work environment.
  • Opportunities for growth and professional development.
  • Reasonable accommodations available for applicants and employees with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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