Sales Engineer

5 hours, 41 minutes ago
Full-time
Senior
Software Development
Luma Health

Luma Health

Luma Health provides a Patient Success Platform that streamlines patient journeys for healthcare practices, reducing no shows, filling appointments, managing referrals, and enhancing online reputations.

Health Care Providers & Services
51-250
Founded 2015
$159M raised

Description

  • Engage healthcare organizations to understand technical requirements, workflows, and challenges.
  • Provide technical guidance to sales teams and connect customer needs to product value.
  • Conduct product demonstrations and presentations for clinical, operational, and IT stakeholders.
  • Design customized solutions for healthcare clients and recommend winning approaches.
  • Explain Luma’s capabilities, create customer confidence, and differentiate solutions from competitors.
  • Respond independently to RFPs and RFIs.
  • Collaborate with product development on integrations with existing healthcare systems.
  • Partner with sales, marketing, product, and other stakeholders on go-to-market execution and product improvements.
  • Gather customer feedback and identify opportunities to improve offerings.

Requirements

  • 5+ years of experience as a Sales Engineer in healthcare technology.
  • In-depth knowledge of at least one major EHR, such as Epic, Cerner/Oracle Health, athenahealth, eClinicalWorks, or MEDITECH, including integration architecture.
  • Experience with patient access and engagement workflows, including scheduling, intake, referral management, and patient communications.
  • Understanding of Revenue Cycle Management, including eligibility verification, prior authorization, referrals, and billing.
  • Ability to discuss APIs and integrations, including HL7, FHIR, and webhooks, with technical and non-technical audiences.
  • Experience independently responding to RFPs and RFIs.
  • Strong discovery, workflow-mapping, presentation, and product demonstration skills.
  • Active use of AI tools to improve productivity and efficiency.
  • Bachelor’s degree or equivalent combination of education and experience.
  • Startup or high-growth SaaS experience preferred; familiarity with AI-powered voice and messaging, workflow automation, and patient engagement platforms is a plus.

Benefits

  • Base salary range of $120,000–$140,000 USD.
  • Target bonus and stock options.
  • Medical, dental, and vision benefits; Luma covers 99% of employee and 85% of dependent premiums.
  • Flexible time off and work-life balance support.
  • Wellness programs and discounted perks.
  • 401(k) plan and company equity.

Interested in this position?

Apply directly on the company website

Apply Now

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