Social Media Monitoring Analyst - Project Based

15 hours, 2 minutes ago
Contract
Mid Level
Data Science and Analytics
Lucidya

Lucidya

Lucidya provides a leading platform for customer experience management in the Arab World, utilizing AI-driven social media analytics and monitoring tools to enhance strategic decision-making and improve brand performance across various social channels.

Media
51-250
Founded 2016
$7M raised

Description

  • Analyze social media and digital conversation data continuously to assess brand, campaign, or initiative performance.
  • Track changes over time in sentiment, engagement, and audience behavior.
  • Monitor social media channels for brand mentions, emerging issues, and timely opportunities.
  • Turn large volumes of data into clear, structured, client-ready reports and recommendations.
  • Act as an analytical partner by providing context, interpretation, and constructive guidance to the client.
  • Collaborate with CX, Sales, and Product teams to ensure insights are actionable and aligned.
  • Review analysis and reports for accuracy, consistency, clarity, and visual quality.
  • Cross-check data points, calculations, and sources to ensure reliability and credibility.

Requirements

  • Experience analyzing social media or digital engagement data and interpreting audience behavior and trends.
  • Comfort with owning a project end-to-end for an extended period with a single client.
  • Strong writing and reporting skills with the ability to produce polished client-facing reports.
  • Ability to communicate clearly and professionally with internal teams and external stakeholders.
  • Ability to give constructive feedback confidently and tactfully.
  • Strong time management skills and the ability to independently plan workload within a project structure.
  • Detail-oriented approach with a commitment to accurate, high-quality analysis.
  • Analytical mindset and ability to validate data before drawing conclusions.

Interested in this position?

Apply directly on the company website

Apply Now

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