Social Media Specialist

3 weeks, 3 days ago
Full-time
Junior
Marketing and Growth
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Create compelling, on-brand social content featuring Twilio’s customers, capabilities, culture, and executive voices.
  • Manage Twilio’s social channels, including LinkedIn, Instagram, Facebook, X, and the launch of TikTok.
  • Support and execute the editorial calendar and social campaigns.
  • Manage Twilio’s employee advocacy program and equip global and regional teams to share content.
  • Engage daily with Twilio’s community of developers, consumers, and business decision makers.
  • Collaborate with internal stakeholders on campaign goals, product releases, events, and company-wide initiatives.
  • Use analysis and performance data to evaluate program growth and effectiveness.
  • Experiment with new tactics and test bold ideas to reach new audiences.
  • Partner with the Employee Brand team to share Twilion stories with external audiences.

Requirements

  • Experience managing brand social accounts.
  • Ability to express complex ideas in 100 characters or less.
  • Ability to think creatively, present ideas clearly, and take ownership of projects.
  • Strong organizational skills and a proactive, self-directed working style.
  • Experience using data to tell a story and demonstrate social media success.
  • Experience with social management tools such as Sprout Social, Canva, Figma, and EveryoneSocial.
  • Enjoys building community.
  • Preferred experience with live video and graphic design.
  • Creative, non-standard resumes are encouraged, and candidates are asked to submit a social post draft or haiku plus a favorite viral B2B social post with an explanation.

Benefits

  • Remote-first role with flexibility to work from home.
  • Competitive pay with location-based hourly ranges from $31.77 to $46.68.
  • Eligibility for Twilio’s equity plan and corporate bonus plan.
  • Health care insurance and 401(k) retirement account.
  • Paid sick time, paid personal time off, and generous time off.
  • Paid parental leave.
  • Ample wellness leave.
  • Occasional travel opportunities for in-person team or project meetings.

Interested in this position?

Apply directly on the company website

Apply Now

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