Lucidya provides a leading platform for customer experience management in the Arab World, utilizing AI-driven social media analytics and monitoring tools to enhance strategic decision-making and improve brand performance across various social channels.
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Lucidya is hiring a Senior Backend Engineer to develop and maintain AI- and machine learning-driven customer experience systems that process data from multiple sources at scale.
Lucidya is hiring a project-based Social Media Monitoring Analyst to work full-time with a single client for one year, analyzing digital conversations and delivering insights that inform senior-level decisions on brand and campaign performance.
Lucidya is hiring a Backend Team Lead to own and scale backend services for a machine learning and big data–driven product, balancing technical execution, reliability, and team leadership.
Lucidya is hiring a DevOps Engineer to strengthen the infrastructure behind its AI-native customer experience platform by improving deployment automation, reliability, observability, and scalable operations.
Lucidya is hiring a Senior or Staff Machine Learning Engineer to own video intelligence and self-hosted LLM systems for its CX platform, turning multimodal AI ideas into production features for enterprise customers.
Lucidya is hiring its first dedicated Application Security Engineer to strengthen secure development practices and embed security across its AI-native customer experience platform as the company scales globally.
Lucidya is hiring a Staff Backend Engineer to provide technical leadership for its CX Intelligence platform, driving backend architecture, reliability, and scalable systems that support enterprise customer engagement and analytics.
Lucidya is hiring a Site Reliability Engineer to own the stability, scalability, and automation of its cloud infrastructure supporting real-time customer experience intelligence at global scale.
Lucidya is hiring an Arabic-fluent Sales Development Representative to help launch its new Inside Sales function by generating and qualifying outbound opportunities for the sales team.
Lucidya is hiring an AI Engineer specializing in Voice Agents to design, build, and deploy production-ready voice AI solutions for enterprise customer experience use cases across the MENA region.
