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Program Manager, Strategic Accounts

1 day, 10 hours ago
United States
Full-time
Lead
Program Manager
Project and Program Management
Apply Now
LINQ

LINQ

LINQ provides integrated financial, administrative, and nutrition solutions for K-12 districts, empowering district leaders with mission-critical data to maximize efficiency and potential. Their software simplifies complex school operations, ensuring c...

IT Services
51-200
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Description

  • Lead program delivery for statewide, multi-district, and other strategic account implementations from kickoff through go-live and stabilization.
  • Build and manage integrated program plans across concurrent projects, workstreams, and internal teams.
  • Establish program governance, including status reporting, risk and escalation processes, and executive steering committee cadences.
  • Identify and mitigate program-level risks, applying escalation frameworks and keeping leadership appropriately informed.
  • Partner with Sales and Account teams to scope strategic engagements and establish realistic delivery expectations.
  • Coordinate with Product and Engineering to resolve cross-project dependencies and blockers.
  • Manage and mentor Project Owners and Implementation Consultants assigned to strategic accounts.
  • Serve as the senior escalation point for strategic customers and internal leadership.
  • Improve delivery playbooks, templates, and lessons learned for large, multi-stakeholder programs.

Requirements

  • 8+ years of program or project management experience leading large, multi-workstream engagements.
  • Experience managing statewide, enterprise, or multi-site rollouts.
  • Experience in SaaS, EdTech, or public-sector implementations.
  • Ability to present risks, status, and trade-offs to senior internal and customer executives.
  • Experience directly managing or mentoring project managers or implementation staff.
  • Strong knowledge of program governance, including RAID logs, steering committees, phase gates, and executive reporting.
  • Ability to operate effectively in ambiguous, nonstandard strategic engagements.
  • Ability to travel up to 25% for project needs; remote role open to candidates across the U.S.
  • PMP, PgMP, or equivalent certification (preferred).
  • Experience in K–12 education, state government, public-sector software, PMO governance, or Rocketlane, Smartsheet, or similar PM/PSA tools (preferred).

Benefits

  • 401(k) with a 4% employer match on total earnings.
  • Company bonus or target sales commission opportunities.
  • Flexible open paid time off and 10 paid corporate holidays.
  • Paid parental leave and 16 paid volunteer hours.
  • Medical, dental, and vision coverage, with FSA or HSA options and employer HSA contributions.
  • Employer-paid short- and long-term disability, life, and AD&D insurance.
  • Gym reimbursements, employee assistance resources, travel assistance, and pet insurance options.
  • Employee referral bonus.

Interested in this position?

Apply directly on the company website

Apply Now

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