Hardware Quality Engineer

2 hours, 10 minutes ago
Full-time
Senior
Quality Assurance and Testing
Lightspeed

Lightspeed

Lightspeed is a leading point of sale (POS) and commerce platform that provides independent businesses with end-to-end solutions to manage inventory, customer management, sales, and analytics across all channels. With offices worldwide, Lightspeed help...

Professional Services
1K-5K
Founded 2005

Description

  • Define and maintain the overall hardware quality strategy, including testing frameworks, quality gates, and acceptance criteria across the portfolio.
  • Lead structured investigations into hardware failures, perform root cause analysis, and drive containment actions to completion.
  • Define and maintain supplier performance monitoring and inbound inventory inspection plans.
  • Support returns triage and disposition decisions.
  • Publish recurring quality dashboards and narratives for stakeholders and leadership.
  • Collaborate with cross-functional teams and contribute to broader organizational objectives as needed.

Requirements

  • 7+ years of experience in hardware quality, supplier quality, reliability engineering, or manufacturing quality for devices, peripherals, or accessories.
  • Hands-on experience building test plans, validation protocols, sampling plans, and launch quality gates.
  • Experience troubleshooting hardware in the field, including networking basics, peripherals, and device OS behavior/logs, to isolate failure modes.
  • Proven experience with root cause analysis, CAPA/8D, and supplier management, including scorecards, audits, and escalation.
  • Strong analytical skills with the ability to analyze RMAs, support tickets, and operational data to identify trends.
  • Experience partnering cross-functionally with Product, Hardware Ops, Support, and Sales teams.
  • Fluency in English as a working language is required.
  • Preferred: experience with data-driven defect analysis and supplier performance monitoring.

Benefits

  • Flexible work culture with the option of fully remote work.
  • Lightspeed equity scheme.
  • Flexible paid time off policy.
  • Extended healthcare benefits.
  • $500 annual health and wellness benefit.
  • Paid leave and assistance for new parents.
  • Mental health support through an online platform plus counseling and coaching services.
  • Volunteer day.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Supplier Quality Engineer, COTS/MOTS

Anduril Industries 1K-5K Aerospace & Defense

Anduril Industries is seeking a Senior Supply Quality Engineer to develop and execute supplier quality processes that ensure COTS/MOTS parts meet design, performance, and compliance requirements across the product lifecycle.

JIRA MATLAB NetSuite Tableau
22 minutes ago

Accessibility Consultant

Level Access 251-1K Internet Software & Services

Level Access, Inc. is hiring an Accessibility Consultant in India to test and validate client digital interfaces and advise on implementing accessibility requirements across web, mobile, hardware, and document systems.

Agile Android Angular CSS Flutter HTML iOS JavaScript JIRA React React Native Unity Virtual Reality
25 minutes ago

Senior NDE Engineer

Relativity Space 251-1K Aerospace & Defense

Relativity Space is hiring an NDE Engineer to develop and improve inspection infrastructure and data-driven quality methods for its rocket manufacturing and qualification work.

Machine Learning Python R
55 minutes ago

Mechanical Integration & Test Engineer, User Products (Starshield)

SpaceX 10K-50K Aerospace & Defense

SpaceX is hiring a Mechanical Integration & Test Engineer for Starshield user products to support the integration, manufacturing, and test flow for terminals, ground stations, gateways, and related hardware.

MATLAB Python
1 hour, 40 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers