Clinical Service Lead - Women's Health

34 minutes ago
Full-time
Lead
Project and Program Management
LifeMD

LifeMD

LifeMD offers a comprehensive telehealth platform that connects patients with board-certified doctors for primary, specialty, and urgent care services, enabling secure online consultations and access to medications for various health conditions, includ...

Health Care Providers & Services
51-250
Founded 1994

Description

  • Own daily operations for the Women’s Health service line.
  • Triage and resolve clinical escalations from clinicians.
  • Reassign tasks and balance workload across sync and async queues based on volume, licensure, and capacity.
  • Serve as the first-line escalation point before clinical management or the Medical Director.
  • Partner with operations on staffing, scheduling, and capacity planning.
  • Contribute to and own clinical protocol updates for the service line.
  • Lead the 6S program and support quality and safety improvements.
  • Mentor NP I and NP II clinicians and serve as a primary trainer during onboarding.
  • Maintain an active clinical practice while carrying a reduced patient panel.
  • Handle the most complex patients in the service line when needed.

Requirements

  • Active, unencumbered NP license as FNP, AGNP, or AGACNP; compact RN license required for multistate practice.
  • National board certification through AANP or ANCC.
  • 2+ years as a Clinical NP II, or 3+ years of equivalent external NP experience with successful internal credentialing.
  • Demonstrated proficiency across at least two service lines before cross-training to the third.
  • Clean QA and KPI performance for two consecutive quarters.
  • Telehealth licensure in at least 15 states.
  • Full DEA/CDS portfolio matching state licensure.
  • Comfort with EMR-based documentation and async care delivery.
  • Demonstrated subject matter expertise in the service line to be led.
  • Consistent top-quartile KPI performance for four consecutive quarters.
  • Leadership training through an internal program or external equivalent, such as AONL or ANCC nursing leadership.
  • Track record of peer mentorship, protocol contribution, or process improvement.

Benefits

  • $155,000-$175,000 annual salary.
  • Medical, dental, and vision coverage.
  • 401(k) and IRA retirement plan options.
  • Basic and voluntary life insurance, including AD&D.
  • Paid time off, including vacation, sick leave, and public holidays.
  • Short-term and long-term disability coverage.
  • Company-paid medical licensing for additional states and license renewals.
  • Malpractice insurance coverage.

Interested in this position?

Apply directly on the company website

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