Operations Analyst

3 hours, 8 minutes ago
Full-time
Mid Level
Data Science and Analytics
Lever

Lever

Lever is a leading Talent Acquisition Suite that provides modern hiring and talent management solutions. Their applicant tracking system (ATS) with candidate relationship management capabilities empowers hiring teams to streamline recruiting efforts an...

Professional Services
251-1K
Founded 2012
$123M raised

Description

  • Document partially written or verbally explained processes into clear, complete, repeatable process guides.
  • Watch recorded walkthroughs and produce detailed documentation that captures steps, branching logic, and contingencies.
  • Run recurring operational processes accurately and on time while continuously refining them.
  • Map process logic so work can be transitioned into automation-ready workflows.
  • Partner with AI Enablement to identify processes ready for automation and take on new processes as others are handed off.
  • Manage recurring operational reporting tasks such as student lists, stipend processing, and retention tracking.
  • Respond quickly and accurately to ad hoc data, reporting, and survey requests from meetings and Slack.
  • Maintain and update student-facing materials throughout the year, including decks, videos, and lesson plans.
  • Coordinate student communications, distribution workflows, responses, and follow-ups.
  • Support cross-team operational needs including retention, offboarding, and fundraising-related process documentation.

Requirements

  • Minimum 3 years of experience in operations, project management, administration, executive support, or a similar role.
  • Proven ability to manage projects end-to-end in fast-paced environments.
  • Strong ability to build, document, and run repeatable processes, including branching logic and contingencies.
  • Highly AI-literate with the ability to use modern systems and AI tools to find, pull, and synthesize data.
  • Comfort owning reporting and survey compilation, including student data and retention reporting.
  • Fluency with Google Workspace, Notion, Slack, and modern AI/automation tools.
  • Experience working remotely and across time zones.
  • C1 fluency in English.
  • Experience building processes from scratch and preparing them for automation, preferred.
  • Familiarity with AI agents and human-in-the-loop automation workflows, preferred.
  • Background working with nonprofits, startups, or mission-driven organizations, preferred.
  • Comfort with light data analysis and applying a human lens to data, preferred.

Benefits

  • Compensation of $24k annually.
  • All U.S. federal holidays off.
  • Up to three weeks of paid time off.
  • High-growth culture that supports professional development.
  • A benefits package designed to support wellbeing and holistic thriving.

Interested in this position?

Apply directly on the company website

Apply Now

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