Claims Analyst

1 hour, 58 minutes ago
Full-time
Senior
Operations
Arrive Logistics

Arrive Logistics

Arrive Logistics is a leading freight brokerage defining a new standard for service in the transportation industry through strategic solutions and relentless pursuit of perfection.

Air Freight & Logistics
1K-5K
Founded 2014
$335M raised

Description

  • Independently manage a portfolio of complex cargo claims from initial filing through final resolution.
  • Negotiate settlements and process all related financial transactions accurately and on time.
  • Analyze claims trends to identify recurring issues, financial exposure, and opportunities for proactive risk reduction.
  • Present actionable claims findings and recommendations to leadership.
  • Lead external communications and manage relationships with outside parties, including scheduled meetings and complex inquiries.
  • Reconcile receivables and payables and maintain financial integrity across the claims portfolio.
  • Use knowledge of payment methods, releases, and assignments of rights to support compliant claims handling.
  • Investigate and resolve high-value claims, frequently exceeding $100,000.
  • Mentor and guide junior team members on claims processing and best practices.
  • Collaborate with internal departments to improve efficiency, meet time standards, and streamline operations.

Requirements

  • Bachelor’s degree in Business Administration, Finance, Accounting, or a related field, or 3 years of professional experience in customer service, administrative support, or the insurance industry.
  • 5+ years of experience managing claims.
  • Experience with cargo claims in a 3PL environment is preferred.
  • Exceptional organizational skills and high attention to detail.
  • Proficiency in Google Suite.
  • Ability to conduct basic risk analysis and general data reporting.
  • Superior written and verbal communication skills.
  • Ability to work independently and collaboratively.
  • Strong critical thinking, judgment, and decision-making skills.

Benefits

  • Medical, dental, vision, life, and disability coverage.
  • Matching 401(k) program.
  • Employee Resource Groups with learning and networking opportunities.
  • Free counseling sessions through the Employee Assistance Program.
  • Company-paid holidays, paid vacation time, and wellness days.
  • 100% paid parental leave.
  • Referral Program with paid rewards for referring friends.

Interested in this position?

Apply directly on the company website

Apply Now

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