Solutions Architect - India

1 month ago
Full-time
Mid Level
Customer and Technical Support
Lakeside Software

Lakeside Software

Lakeside Software provides a comprehensive platform that enhances visibility across complex IT environments, enabling proactive IT management, root cause analysis, and improved digital employee experiences through real-time data collection from endpoints.

IT Services
251-1K
Founded 1997

Description

  • Support pre-sales and post-sales technical activities for customers and partners, collaborating with global Sales, Channel, and Customer Success teams.
  • Participate in technical discovery sessions to understand customer environments, requirements, and success criteria.
  • Deliver technical demonstrations, solution walkthroughs, and architecture discussions aligned to customer use cases.
  • Assist with proof-of-value engagements, pilots, and deployments, including configuration support and troubleshooting.
  • Provide ongoing technical guidance to customers during onboarding and early adoption phases.
  • Partner with Engineering and Product teams to relay customer feedback, identify technical gaps, and support continuous product improvement.
  • Develop and maintain technical documentation, best practices, and internal knowledge assets.
  • Support partner and internal enablement through technical training and solution education.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related technical discipline.
  • Experience in a Solutions Architect, Implementation Engineer, Technical Consultant, or similar role within enterprise software environments.
  • Strong understanding of Windows endpoints, application performance, virtual desktops, and enterprise IT systems.
  • Ability to analyze complex technical environments and translate findings into clear recommendations.
  • Strong communication skills and comfort working with global, cross-functional teams.
  • Willingness to work overlapping time zones to support global customers.
  • Based in India (role supports global customers from India).

Benefits

  • 20 days annual leave (up to 45 days maximum).
  • 4 named festival days and 8 selectable festival days.
  • 12 days sick leave.
  • 100% paid medical insurance and GPA wellness programme.
  • Group life insurance at 3x CTC.
  • Pension.
  • Employee referral scheme.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Enterprise Solution Architect

Ensono 1K-5K IT Services

Solutions Architect at Ensono partnering with Sales in a pre-sales, client-facing capacity to architect commercially viable, multi‑tower IT outsourcing and cloud solutions for large, complex pursuits from qualification through close and handoff.

Azure
16 hours, 24 minutes ago

Field CTO, Greater China

Cloudflare 1K-5K IT Services

Field CTO for Greater China at Cloudflare: act as the executive technical and business advisor to C-level customers, represent Cloudflare publicly across the region, and drive adoption of Cloudflare’s network, security, and cloud solutions to support customer strategy and growth.

Cybersecurity DNS
1 month ago

Partner Solutions Architect - EMEA

ClickHouse 51-250 IT Services

ClickHouse is hiring a Partner Solutions Architect (Presales) to lead technical partner engagement across EMEA, enabling cloud providers, SIs, and consultancies to position, sell, and deploy ClickHouse solutions that drive partner-led revenue and adoption.

AWS Azure ClickHouse GCP IoT Kafka SQL
1 month ago

Manager, Solutions Engineering, Growth - East

Wiz 251-1K IT Services

Manager, Solutions Engineering, Growth at Wiz leading a regional team of Solutions Engineers to drive cloud security adoption and technical deal support for Growth accounts across AWS, Azure, and GCP.

AWS Azure CI/CD Docker GCP Kubernetes Salesforce
1 month ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers