Senior (Principal) Product Manager

2 weeks, 3 days ago
Full-time
Senior
Product Management
Lakeside Software

Lakeside Software

Lakeside Software provides a comprehensive platform that enhances visibility across complex IT environments, enabling proactive IT management, root cause analysis, and improved digital employee experiences through real-time data collection from endpoints.

IT Services
251-1K
Founded 1997

Description

  • Own the roadmap, priorities, and backlog for assigned SysTrack product areas.
  • Research customer problems, workflows, pain points, and unmet needs through direct engagement with customers and internal teams.
  • Validate product concepts and distinguish underlying customer problems from requested solutions before major engineering investment.
  • Translate product direction into epics, features, workflows, requirements, and acceptance criteria.
  • Balance new functionality, customer requests, usability, technical investment, and defects when setting priorities.
  • Partner with Engineering and UX through discovery, planning, implementation, and release.
  • Make timely product decisions as scope, requirements, or technical constraints change.
  • Represent assigned product areas in customer conversations, roadmap discussions, and internal planning.
  • Build expertise in Digital Employee Experience, endpoint management, IT operations, and adjacent markets.
  • Contribute to broader product planning and identify opportunities with implications across SysTrack.

Requirements

  • 4–7 years of product management experience, preferably in enterprise software.
  • Experience independently owning software features or product areas from discovery through delivery.
  • Ability to turn ambiguous customer problems into structured product opportunities and requirements.
  • Sound judgment balancing customer needs, strategic priorities, technical investment, and delivery constraints.
  • Experience working directly with engineers on technically complex products.
  • Experience engaging customers and translating feedback into product decisions.
  • Strong written and verbal communication skills.
  • Comfort making decisions with incomplete information and adapting as new evidence emerges.
  • Experience with DEX, endpoint management, ITSM, analytics, observability, enterprise AI, automation, APIs, or other data-intensive enterprise software is preferred.

Benefits

  • Medical, dental, and vision insurance.
  • Flexible spending accounts.
  • Short- and long-term disability insurance.
  • Company-paid and voluntary life and AD&D insurance.
  • 401(k) matching.
  • 20 days of paid time off, 5 paid sick days, and 11 observed holidays.
  • Career development and growth opportunities.
  • Collaborative and supportive team culture.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Product Manager

GaggleAMP 11-50 Media

GaggleAMP is hiring an end-to-end Product Manager to own product strategy and delivery for its employee advocacy platform, using customer evidence to improve usability and measurable business value.

Design Systems Digital Marketing Figma UI Design
5 hours, 12 minutes ago

Product Manager - Brokerage - UK

Alpaca 51-250 Capital Markets

Alpaca is hiring a Product Manager - Accounts to lead the strategy, roadmap, and execution of global account management and identity verification infrastructure for financial institutions using its brokerage APIs.

Agile
5 hours, 12 minutes ago

Product Manager, Digital Assets - Tokenization

Alpaca 51-250 Capital Markets

Alpaca is hiring a Product Manager to lead tokenization infrastructure, including its Instant Tokenization Network and issuer, authorized participant, market maker, and broker experiences, while scaling regulated digital-asset products.

Blockchain
5 hours, 12 minutes ago

VP of Product | REMOTE

Distru 11-50 Internet Software & Services

Distru is seeking its first VP of Product to lead the product organization and define the company’s AI-first ERP, commerce, and infrastructure strategy while guiding product-market fit and organizational growth.

ERP GCP PostgreSQL UX Design
5 hours, 12 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers