Kyivstar

Kyivstar is the leading national operator in Ukraine, providing quality mobile communication to over 26 million subscribers. As a driver of innovation and social responsibility, Kyivstar is part of the international VEON group, focusing on projects for...

Wireless Telecommunication Services

Telecommunication Services

1K-5K (4000)

Founded 1994

$1600M raised

32 open positions

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Product Designer

6 hours, 49 minutes ago

Anywhere, Ukraine

Full-time

Mid Level

Product Designer (UI/UX)

Design and User Experience

Agile CRM CSS Design Systems Figma HTML IoT Prototyping Scrum UX Design

Apply Now

Kyivstar

Wireless Telecommunication Services

1K-5K

Founded 1994

$1600M raised

View All Jobs 32

Description

Act as a product designer within a cross-functional full-stack product team and contribute to shared outcomes and KPIs.
Lead discovery from problem framing and task clarification through hypothesis building, concept development, validation, and delivery.
Translate complex service, device management, connectivity, billing, and operational processes into scalable UX solutions.
Design interfaces for dashboards, device lists, device details, traffic usage reports, service status monitoring, subscription management, billing, payments, and support workflows.
Create UX flows that help business customers understand device status, traffic usage, speed, and associated costs.
Design experiences for adding devices, connecting them to services or equipment, managing plans, changing subscriptions, and tracking request status.
Build reusable, flexible product patterns that scale across companies, industries, fleet sizes, service models, and operational scenarios.
Conduct user research, stakeholder interviews, contextual inquiries, and workflow analysis to uncover needs, constraints, and friction points.
Collaborate closely with engineers to align on technical constraints, implementation logic, APIs, data availability, frontend limitations, and system dependencies.
Prepare clear design documentation, provide design QA during implementation, and use analytics and feedback to improve usability and scalability.

Requirements

4+ years of experience as a Product Designer, UX Designer, or in a similar role.
Experience in SaaS, B2B, B2B2C, telecom, connectivity services, IoT, network management, billing platforms, CRM, support tools, or complex operational products is preferred.
Ability to work with ambiguous problems, frame tasks, identify constraints, and shape product direction before UI execution.
Strong systems thinking and the ability to design for roles, workflows, scenarios, permissions, configurations, devices, subscriptions, usage data, service states, billing rules, and business logic.
Ability to move from a specific client request to a scalable solution and translate it into a concrete interface.
Experience designing complex interfaces such as admin panels, dashboards, tables, multi-step flows, configuration interfaces, role-based experiences, analytics views, billing flows, or workflow-heavy products.
Understanding of B2B/SaaS product contexts and the needs of different companies, teams, roles, and business processes.
Ability to design clear data-heavy interfaces for statuses, metrics, traffic, speed indicators, billing periods, payment amounts, service limits, alerts, and operational events.
Solid understanding of frontend development concepts, including responsive layouts, components, states, and modern web interface logic; basic HTML/CSS knowledge such as flexbox is a plus.
Experience with qualitative and quantitative research methods, including interviews, usability testing, workflow analysis, product analytics, and feedback synthesis.
Strong ability to explain, defend, and compare design decisions and their consequences.
Hands-on experience using and extending design systems, with familiarity in structured design systems and Figma libraries.
Strong proficiency in Figma and prototyping tools.
Strong collaboration and communication skills, comfort working in Agile/Scrum teams, and ability to communicate clearly in Ukrainian and English.

Benefits

Office or remote work, with the choice up to you.
Remote onboarding.
Performance bonuses, paid annually or quarterly depending on the role.
Learning opportunities through the company library, internal resources, and partner programs.
Health and life insurance.
Wellbeing program and access to a corporate psychologist.
Reimbursement of Kyivstar mobile communication expenses.

Interested in this position?

Apply directly on the company website

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