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Microsoft Cloud Support Infrastructure Engineer

2 months ago
United States
Full-time
Senior
Cloud Engineer
DevOps and Infrastructure
Active Directory Azure Cisco Load Balancing Palo Alto PowerShell
Apply Now
Kraft Kennedy

Kraft Kennedy

Kraft Kennedy is a leading technology consulting firm with 30 years of experience, specializing in IT solutions for law firms, legal departments, and financial services. Their expert team provides personalized attention and custom solutions to meet cli...

Internet Software & Services
51-250
Founded 1988
View All Jobs 6

Description

  • Implement and support infrastructure technologies including Microsoft Azure, VMware, and networking systems.
  • Execute migrations from on-premises platforms to cloud infrastructure.
  • Manage enterprise support requests for clients using Kraft Kennedy’s managed services.
  • Perform planned evening and weekend maintenance tasks when needed.
  • Participate in a weekly on-call rotation for after-hours support.
  • Escalate complex client issues to internal or external resources in a timely manner.
  • Provide on-site support as necessary.

Requirements

  • Microsoft Azure infrastructure experience with a strong focus on Azure networking, including firewalls, site-to-site VPNs, load balancing, private endpoints, traffic managers, and application gateways.
  • Experience with networking technologies such as Cisco, Palo Alto, and Meraki.
  • Experience with Active Directory and Entra ID.
  • Experience with Microsoft Windows Server 2016 and higher.
  • Proficiency with PowerShell.
  • Experience working in a technology support organization.
  • Experience with additional Microsoft 365 products such as Intune and OneDrive for Business is preferred.
  • Experience with VMware is preferred.
  • Experience with Citrix is preferred.
  • Experience with Azure Virtual Desktop is preferred.
  • Microsoft Certified: Azure Solutions Architect Expert or related technical certifications is preferred.
  • Bachelor’s degree.
  • 5+ years of IT experience.
  • Excellent verbal and written communication skills.
  • Strong organizational skills, attention to detail, and a high degree of accuracy and follow-up.
  • Strong problem-solving and technical troubleshooting skills.
  • Must live in Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, South Carolina, North Carolina, Tennessee, Texas, Utah, Virginia, Vermont, DC, Kentucky, Pennsylvania, Ohio, or Washington to be considered for the remote role.

Benefits

  • Base salary range of $85,000 to $140,000.
  • Eligibility for bonuses or commissions, depending on the position.
  • Medical, dental, life, and disability insurance.
  • 401(k) with company match.
  • Holidays, vacation, and sick days.
  • Cutting-edge training on the latest technologies.
  • Employee referral bonus program.
  • Phone reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

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