Operations Manager

4 days, 4 hours ago
Full-time
Mid Level
Operations
Kobie Marketing

Kobie Marketing

Kobie Marketing specializes in providing comprehensive loyalty marketing solutions, combining strategy, technology, and program management to enhance customer experiences and drive enterprise value for leading global brands.

Professional Services
251-1K
Founded 1990

Description

  • Manage daily operational logistics for the assigned client and intra-Kobie team.
  • Evaluate current operational procedures and implement improvements to increase efficiency.
  • Work with client services and technology teams to implement and track client requirements.
  • Coordinate with external partners and vendors to support seamless program delivery.
  • Establish and maintain operational processes and procedures for efficient project execution.
  • Identify and implement automation and optimization opportunities to improve scalability.
  • Proactively resolve operational issues to minimize impact on customer experience.
  • Support the creation, facilitation, and execution of client programs and program logistics.
  • Serve as a point of contact for clients, internal teams, and other stakeholders.
  • Monitor program performance metrics and KPIs to identify trends and improvement opportunities.

Requirements

  • Operations experience is a plus.
  • Strong organizational and management skills.
  • Excellent written and verbal communication skills.
  • Strong problem-solving skills.
  • High level of curiosity.
  • Ability to prioritize and manage work in a constantly changing environment.
  • Ability to think strategically and help create the vision for the client.
  • Intra-team coordination and leadership skills.
  • Commitment to Kobie’s mission, values, and client goals.
  • Experience with workflow management tools or project tracking software is preferred.
  • Proficiency with MS Office Suite.
  • Enterprise application management experience.

Benefits

  • Flexible remote work environment.
  • Flexible Time Off to recharge when needed.
  • Nine company-wide holidays.
  • A diverse suite of benefits focused on growth, development, and personal well-being.
  • Opportunity to work with recognized brands in a collaborative, growth-focused culture.

Interested in this position?

Apply directly on the company website

Apply Now

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