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Senior Lead Product Manager, Enterprise

3 weeks, 3 days ago
United States
Full-time
Lead
Product Manager
Product Management
CRM Google Tag Manager
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Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012
View All Jobs 117

Description

  • Define and evangelize a 2–3 year vision for Klaviyo’s Enterprise platform.
  • Translate company goals into OKRs and product roadmaps that drive enterprise adoption, retention, and ARR growth.
  • Own multiple enterprise product areas, including unified customer data, AI-driven automation, and ecosystem integrations.
  • Represent the needs of large, global customers in strategic product discussions.
  • Collaborate with Engineering, Design, Product, Go-to-Market, Partner, Sales, Solutions, Customer Success, Security, and Legal teams to deliver enterprise experiences.
  • Lead roadmap reviews, facilitate tradeoff decisions, and align stakeholders across teams.
  • Coordinate enterprise commitments from RFP support and security reviews through onboarding and long-term customer success.
  • Drive product transformation by putting AI at the center of workflows and ways of working.

Requirements

  • 12+ years of product management experience with significant exposure to enterprise SaaS products.
  • Proven success leading enterprise-grade or platform products such as CRM, marketing automation, customer data platforms, analytics, data infrastructure, or AI-driven systems.
  • Direct experience supporting large enterprise customers, such as Fortune 1000 companies.
  • Strong understanding of enterprise buying drivers, including trust, compliance, scalability, configurability, integrations, and roadmap credibility.
  • Hands-on experience partnering with Sales, Solutions Engineering, and Customer Success on enterprise deals.
  • Comfort discussing system architecture, data models, APIs, integrations, data flows, and security standards with engineering teams.
  • Experience with complex data infrastructure, distributed systems, or products with significant integration dependencies.
  • Proven ability to influence and lead across Product, Engineering, GTM, Security, and Legal without direct authority.
  • Track record of translating enterprise customer needs into clear requirements, tradeoffs, and scalable platform solutions.
  • Strong communication and storytelling skills, with experience aligning diverse teams around shared priorities.
  • Experience experimenting with AI in work or personal projects and enthusiasm for learning new AI tools and workflows.
  • Up to 10% travel may be required for onboarding, client or partner work, team meetings, and industry events.

Benefits

  • Base salary range of $196,000 to $294,000 USD for US locations.
  • Participation in the company’s annual cash bonus plan.
  • Equity may be included in the total compensation package.
  • Sign-on payments may be included.
  • Comprehensive health, welfare, and wellbeing benefits based on eligibility.
  • Flexible compensation details may vary by location and will be shared by the recruiter.
  • Travel is coordinated in advance for required travel, up to 10%.

Interested in this position?

Apply directly on the company website

Apply Now

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