Lead Product Manager

1 hour, 28 minutes ago
Full-time
Lead
Product Management
Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012

Description

  • Own product strategy and roadmap for orchestration experiences across flows, campaigns, and the Klaviyo editor.
  • Lead the evolution of Flows, one of Klaviyo’s most widely used automation capabilities.
  • Simplify complex marketing workflows into intuitive, scalable product experiences.
  • Partner with design to deliver high-quality UX for core product surfaces.
  • Work with engineering to build reliable, scalable systems for sophisticated automation use cases.
  • Meet directly with customers, virtually and in person, to gather feedback and understand workflow challenges.
  • Define and track success metrics such as adoption, engagement, and gross churn.
  • Collaborate cross-functionally with data, support, sales, and marketing teams to drive product adoption.
  • Partner with another Product Manager and an engineering team of roughly 8–10 engineers across the core product area.

Requirements

  • 5–7+ years of product management experience, ideally on complex SaaS or workflow-based products.
  • Experience building customer-facing product experiences with a strong UX focus.
  • Demonstrated ability to simplify complex systems or workflows into intuitive user experiences.
  • Strong product design instincts and experience partnering closely with design teams.
  • Comfort working closely with engineering on technically complex products.
  • Experience owning core product surfaces with high usage and business impact.
  • Highly customer-centric, with experience speaking directly with customers to inform product decisions.
  • Strong communicator who can align cross-functional teams around product strategy and execution.
  • Ability to travel up to 10% for onboarding, customer or partner work, team meetings, and industry events.
  • Base salary for U.S. locations is $168,000–$252,000 USD, with final pay based on skills, experience, education or training, and work location.

Benefits

  • Base salary range of $168,000–$252,000 USD for U.S. locations.
  • Participation in the company’s annual cash bonus plan.
  • Equity and sign-on payments may be included in total compensation.
  • Comprehensive health, welfare, and wellbeing benefits based on eligibility.
  • Flexible travel requirements of up to 10%.
  • Supportive accommodations as needed during the process.
  • Generous benefits and a commitment to being welcomed as your whole self from day one.

Interested in this position?

Apply directly on the company website

Apply Now

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