Engineering Enablement Program Manager

1 hour, 4 minutes ago
Full-time
Senior
Project and Program Management
Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012

Description

  • Own engineering team onboarding and design a Day 0 through Day 30/60/90 ramp experience for new engineers.
  • Embed AI into daily engineering workflows such as backlog and PR synthesis and incident summaries.
  • Codify how engineering works by building and maintaining living training and documentation for systems, lifecycle, code review, CI/release, and incident practices.
  • Design, pilot, and scale technical learning programs including learning paths, workshops, demos, and lunch-and-learns.
  • Enable engineering manager effectiveness through learning and enablement on planning, execution norms, tooling, metrics, onboarding, and leadership.
  • Lead live learning sessions for engineers and engineering managers and iterate content based on feedback.
  • Define success metrics for onboarding, learning, and productivity initiatives and use data and experimentation to evaluate impact.
  • Partner on onboarding delivery and continuous iteration, including facilitation and maintenance of onboarding materials.
  • Strengthen the recruiting-to-onboarding handoff by aligning competencies, interview assessments, and starter projects.
  • Support engineering culture through tech talks, internal workshops, and communities of practice, and communicate program updates clearly.

Requirements

  • 5–8+ years of experience across software engineering, developer productivity/enablement, platform/dev-tools, or engineering operations.
  • Experience designing onboarding, bootcamps, or developer education programs is a plus.
  • Experience working as an engineer or very closely with engineering teams.
  • Strong understanding of IDEs, Git, CI/CD, and testing.
  • Ability to break down technical systems for others.
  • Clear writer and facilitator who can create clarity, reduce ambiguity, and provide crisp guidance and artifacts.
  • Comfort partnering with engineering leaders, Developer Infrastructure, Product, HRBP, Recruiting/RCs, L&D, and Security.
  • Outcome-oriented mindset with ownership, intensity, urgency, and accountability.
  • Experience measuring and improving developer experience metrics such as review SLAs, CI stability, and environment setup is preferred.
  • Hands-on experience with CI/CD and modern SDLC tooling, with the ability to script or lightly automate workflows.
  • Experience designing learning programs such as labs, guilds, or workshops, and a strong technical writing portfolio.
  • Experience rolling out AI tools internally and establishing responsible-use guardrails.

Benefits

  • Base salary range of $160,000 to $240,000 USD.
  • Eligibility for the company’s annual cash bonus plan.
  • Equity may be included in the total compensation package.
  • Sign-on payments may be included.
  • Comprehensive health, welfare, and wellbeing benefits based on eligibility.
  • Up to 10% travel may be required for onboarding, team meetings, partner work, or industry events.
  • Accommodations are provided as needed.

Interested in this position?

Apply directly on the company website

Apply Now

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