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Director, Sales Technology Systems

2 weeks, 2 days ago
United States
Full-time
Executive
Sales Operations
Sales and Business Development
Salesforce
Apply Now
Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012
View All Jobs 115

Description

  • Define and execute a multi-year strategy for Klaviyo’s Sales technology ecosystem aligned to revenue growth and enterprise expansion.
  • Translate business priorities into a scalable systems roadmap across Salesforce, CPQ, and GTM tooling.
  • Lead and develop a growing team of managers, analysts, and engineers.
  • Establish clear ownership, operating rhythms, and delivery standards to drive consistent outcomes.
  • Define long-term system architecture and make build-versus-buy decisions that balance speed, scalability, and maintainability.
  • Design and implement data models, workflows, and automation that support enterprise sales motions.
  • Improve system reliability, data quality, and platform trust across core GTM systems.
  • Lead the development and evolution of CPQ capabilities and quote-to-cash processes.
  • Partner with Finance Technology to support global and multi-currency quote-to-cash workflows.
  • Champion AI and automation initiatives that reduce manual work and improve sales productivity.

Requirements

  • 12–15+ years of experience in Sales/GTM systems, business systems, or enterprise applications in a SaaS or technology company.
  • 5+ years of team leadership experience, including managing managers, across Salesforce and related GTM systems.
  • Experience scaling systems through major company inflection points such as moving upmarket, launching new products, or expanding globally.
  • Deep expertise in Salesforce architecture, data models, workflows, and integrations.
  • Experience supporting enterprise, sales-led motions such as AEs, BDRs, and inside sales.
  • Preferred experience building or scaling CPQ and complex quote-to-cash workflows.
  • Preferred understanding of how Sales systems integrate with Finance and data platforms.
  • Preferred experience driving automation and AI-enabled workflows within Sales.
  • Ability to operate effectively in fast-paced environments with ambiguity and competing priorities.
  • High agency and accountability with a track record of owning outcomes end to end.

Benefits

  • Base salary range of $184,000–$276,000 USD for U.S. locations.
  • Eligibility for the company’s annual cash bonus plan.
  • Variable compensation (OTE) for sales and customer success roles, where applicable.
  • Equity and sign-on payments may be included in total compensation.
  • Comprehensive health, welfare, and wellbeing benefits based on eligibility.
  • Up to 10% travel for onboarding, team meetings, client or partner work, and industry events.
  • Accommodations available as needed during the hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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